Privacy Policy for Knowl
1. Information we collectPersonal Data While using our Service, we may ask you to provide certain personally identifiable information that can include:
  • Contact Information: Name, email address, phone number, and postal address.
Usage Data We may collect information on how the Service is accessed and used, such as:
  • Your device's Internet Protocol address (IP address).
  • Browser type and version
  • Pages of our Service that you visit
  • Date and time of your visit
  • Time spent on those pages and other diagnostic data
2. Basis for Processing We process your personal data based on the following grounds:
  • Consent: Where you have explicitly agreed to the processing
  • Contractual Necessity: To fulfill our contractual obligations to you
  • Legal Obligations: To comply with applicable laws
  • Legitimate Interests: For our legitimate business interests where these don't override your rights
3. How We Use Your Information We use the collected data for various purposes:
  • To Provide and Maintain our Service: Ensuring the Service functions as intended
  • To Manage Your Account: Facilitating your registration and access to the Service
  • To Communicate with You: Sending updates, notifications, and other information related to the Service
  • To Improve our Service: Analyzing usage patterns to enhance user experience
  • To Comply with Legal Obligations: Fulfilling any legal requirements or regulations
4. Data Retention:
  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy
  • Account data is retained while your account is active
  • Upon account deletion, we:
  • Permanently delete your personal data within 30 days
  • Retain only anonymized data for analytics
  • Archive certain data as required by law
5. Data Security and Breach Notification
  • We implement appropriate technical and organizational measures to protect your data
  • In the event of a data breach that risks your rights and freedoms, we will:
  • Notify relevant supervisory authorities within 72 hours
  • Inform affected users without undue delay
  • Provide details of the breach and steps taken to mitigate risks
6. Disclosure of Your Information We may share your personal information in the following situations:
  • With Service Providers: Third-party companies that assist us in operating the Service
  • For Legal Reasons: If required by law or in response to valid requests by public authorities
  • Business Transactions: In the event of a merger, acquisition, or asset sale
7. Your Rights You have the right to:
  • Access: Request copies of your personal data
  • Rectification: Request correction of any inaccurate information
  • Deletion: Request deletion of your personal data under certain conditions
  • Data Portability: Request transfer of your data to another service
8. Cookies and Similar TechnologiesStrictly necessary cookies are needed for the site to load and are always active. All other cookies are set only after you accept them in our cookie banner:
  • Analytics (Mixpanel): stores a device identifier to record page views and button clicks, so we can see which parts of the site are used. If you submit the demo form, your first name, last name and email address are attached to that identifier.
  • Marketing (Google Ads, LinkedIn Insight Tag): measure our ad campaigns and allow Knowl ads to be shown to you on other sites.
You can accept, reject, or change these at any time. Rejecting them does not limit your use of the site.
Withdraw Consent: Opt-out of processing based on consent To exercise these rights, please contact us at support@knowl.io
Contact UsIf you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:
Contact person: Ashvin SharmaEmail: support@knowl.io